AccesPub portal help

The AccesPub portal makes your EPUBs accessible in batches and as a team. You upload the files, AccesPub analyses them and fixes everything that can be fixed automatically, and your team reviews what needs human judgement: image alternative text, tables and languages. Finally, you download the accessible EPUB, its report and the accessibility ONIX.

This guide explains every screen of the portal. If anything is unclear, write to info@abserveis.net.

On video: a batch from start to finish, from upload to download, in two and a half minutes. The five videos are in Spanish, with captions and transcripts.

Step by step: a quick guide to the key processes, from a new batch to the downloads and the commercial ONIX. There is also a step-by-step guide with screenshots of every screen.

Getting started

Signing in for the first time

  1. You will receive an email with an invitation link. It is personal, single-use and expires after 72 hours.
  2. When you open it, enter your full name (it will appear on the review decisions you sign) and choose a password of at least 10 characters. A phrase only you will remember works best.
  3. Click Save and sign in. From then on, sign in on the Sign in page with your email and password.

If the link has expired, ask the person who administers your organisation's account for a new one.

Signing in and passwords

  • Your session stays open while you use the portal: it expires after 12 hours without activity and, at most, 7 days after you signed in. When it expires, the portal asks you to sign in again and takes you back to the page you were on.
  • If your organisation works with its own application connected to AccesPub, you may enter the portal straight from it (“Review in AccesPub” button), without typing your password.
  • After several failed attempts, sign-in is locked for a few minutes.
  • Forgotten password? Your organisation's administrator can create a new link for you (in Organisation → People) to set a new one.
  • To change your password: Account → Change password. Your sessions on other devices are closed.

Language

The portal is available in Spanish, English, Catalan and French. Switch language with the ES · EN · CA · FR buttons in the header; your choice is remembered. Each title's accessibility report can also be downloaded in these languages.

Live and test data

The header has a Data: Live / Test switch.

  • Live: your production batches. Finalising a title uses credits.
  • Test: a separate space for learning and trying things out. It uses no credits and its batches never mix with the live ones. The AI suggestion is a fixed sample text.

While you are viewing test data, a banner at the top reminds you.

Who can do what

Each person has a role, assigned by your organisation's administrators.

Role What they can do
Administrator Everything a batch manager can do, plus inviting people, changing roles, deactivating people, creating API keys and viewing credits and transactions.
Batch manager Create batches, upload EPUBs, review, complete metadata, finalise (uses credits), download, reprocess and delete.
Reviewer Review titles, complete metadata and download. Cannot create batches or finalise.
External reviewer Someone outside your organisation (agency, author, proofreader): reviews one batch only, signs in with a 30-day link and has no password.

The life of a batch

Every batch goes through five steps, shown at the top of its page:

  1. Upload of the EPUBs.
  2. Analysis and automatic fixes. AccesPub converts to EPUB 3, fixes the structure, adds accessibility metadata, validates with EPUBCheck and prepares what needs review.
  3. Human review of images, tables and languages.
  4. Finalisation: the final EPUB is generated and credits are used.
  5. Download of the accessible EPUB, the report and the ONIX.

Step by step

A quick guide to the key processes, in the order you do them. Steps 1 to 4 are all on one screen, New batch. Each step links to its full explanation.

1. Create a batch

  1. Open Batches in the menu and click New batch.
  2. Enter the Batch name. It is only used to recognise the batch in the portal and the API.
  3. Do not click the final button yet: the files and the options are on the same screen.

2. Import the EPUBs

  1. In EPUB files, drag the EPUBs onto Drag the EPUBs here or click Choose EPUB files. You can choose several at once.
  2. Check the count of chosen files.

The Limits box shows the maximum size per EPUB, how many fit in a batch and how much space your organisation has left. Fixed-layout EPUBs cannot be remediated. You can add more EPUBs later from the batch page (Add EPUBs to this batch → Upload). More detail in Creating a batch and uploading EPUBs.

3. Set the batch options

They apply to every title in the batch.

  • Publisher: used in the ONIX. Without it, the ONIX cannot be loaded into DILVE.
  • Language if the EPUB does not declare a valid one: only used when the EPUB does not state it correctly. If all of them do, leave it as Do not set.
  • If decisions are still pending after the analysis:
    • Wait for the review (recommended): the only way to declare WCAG 2.1 AA conformance.
    • Deliver without declaring conformance: the EPUB comes out with the automatic fixes applied and the report lists what is pending. It still uses its credits.
  • Prepare the images’ alternative texts and the tables’ captions with AI: the AI suggests a text for each image and a caption for each table; it is never applied on its own. If you do not see the checkbox, it is not enabled for your organisation.
  • Finalise automatically: produces the final EPUB (and uses its credits) as soon as the last decision on each title is made. If you leave it unticked, titles stay “ready” and you finalise them yourselves.

Uploading and analysing do not use credits; finalising does. More detail in Credits.

4. Start the analysis

  1. Click Create batch and start the analysis.
  2. The batch page opens. AccesPub analyses each EPUB and fixes everything that can be fixed automatically.
  3. Tick Refresh the page automatically while titles are being processed, or click Refresh, to follow the progress.

If a title will use more than one credit because of its number of images, the portal warns you: click Confirm or delete before reviewing it. If a title ends with an error, open it and use Reprocess or Ask ab serveis for help.

5. Review

  1. On the batch page, click Continue the review, or Review on a title’s row.
  2. Choose how to review. Both ways are equivalent: what you save in one shows up in the other.
    • Review one by one: each image, table or language with its full context. For short books or difficult images. Save with Save and continue.
    • Quick image validation: all the images in a table, 20 per page, with the AI suggestion. Confirm with Confirm or correct with Change.
  3. Quick validation has shortcuts: Confirm the N suggested decorative images (look at the thumbnails first) and Confirm the N on this page, after ticking I have reviewed the N suggestions on this page.
  4. To finish:
    • One title: Finalise the title, on its page.
    • Several: Finalise the ready ones, on the batch page. You will see how many credits will be deducted first.

If you change a decision on a title that is already finalised, it has to be finalised again, at no cost. More detail in Reviewing a title and Finalising.

6. Download

The files are available once the title is finalised.

  • One title: on its page, under Downloads:
    • Accessible EPUB. A second button downloads it named by its ISBN.
    • Accessibility report (HTML).
    • Accessibility ONIX.
    • Commercial ONIX, if generated.
    • Original EPUB.
  • The whole batch: under Batch downloads, only with the finished titles:
    • Corrected EPUBs (.zip).
    • Accessibility reports (.zip).
    • Accessibility ONIX 3.1 (one message for all).
    • Manifest (CSV).
    • Batch commercial ONIX.
  • Some titles: tick them in the batch table and use Download for the ticked titles. With Named by ISBN, each EPUB is named after its ISBN, as distribution platforms require.

Files are deleted 30 days after finalising: download them before then. More detail in Downloads.

7. Commercial ONIX

The full ONIX 3.1, with prices and markets, for distributors and retailers. It is optional.

  1. Batch values (recommended):

    1. Under Batch downloads, click Batch commercial ONIX.
    2. Fill in what is the same for every title: imprint, series, publishing status, city and country, copyright, audience, supplier and the markets (territory, currency, tax, availability).
    3. Click Save the batch values.

    Prices do not go here: they belong to each title.

  2. Data for each title:

    1. On the title page, click Commercial data and ONIX, or Complete in the batch table.
    2. Inherited values show as From the batch: …, and whatever you enter on the title takes precedence.
    3. Fill in what is specific to the title and, above all, the price for each market.
    4. Click Save the commercial data.

    If you fill in a title first, the Also use these data for the whole batch checkboxes copy those values to the batch. Markets are copied without their prices.

  3. Markets: one block per territory. The territory is a list of countries separated by spaces (ES, FR BE CH, MX AR CO) or WORLD for the whole world. Each block has a currency, a price and the tax, which is the e-book VAT in that country. To sell in one territory in two currencies, repeat the territory.

  4. Generate: check the Checks. The title must be finalised and have an ISBN-13, a publisher and at least one market; the data can be filled in before finalising. Once it says Ready to generate, click Generate the commercial ONIX on the title or Generate for the N ready titles on the batch.
  5. Download: Download the commercial ONIX (one title) or Download the batch commercial ONIX (all in one file).

Depending on your contract, generating it may use credits, once per title; the page shows this beforehand. After that you can change the data and download it again at no cost. More detail in Commercial ONIX.

Creating a batch and uploading EPUBs

In Batches → New batch:

  • Batch name: to identify it (for example, "2019 backlist — fiction").
  • EPUB files: drag them onto the box or click to choose them. You can choose several at once.
  • Batch defaults (optional):
  • Publisher: used in the accessibility ONIX if the EPUB does not include it.
  • Language if the EPUB does not declare a valid one: applied to books without a correct language in their metadata.
  • If decisions are still pending after the analysis:
  • Wait for the review (recommended). This is the only way to declare WCAG 2.1 AA conformance.
  • Deliver without declaring conformance. The EPUB is delivered with all automatic fixes and the report lists what is pending. It still uses credits.
  • Finalise automatically: if ticked, each title is finalised as soon as its last decision is made. If not, titles stay "Ready to finalise" and you finalise them yourself.

Click Create batch and start the analysis.

Limits

  • 50 MB per EPUB and 50 EPUBs and 1 GB per batch.
  • Your organisation's storage (5 GB by default) is shown on the batch page and under Organisation. It is freed 30 days after each title is finalised.
  • Fixed-layout EPUBs cannot be remediated (picture books, comics and other fixed layouts): they are rejected on upload.
  • If an EPUB is larger than 50 MB and cannot be reduced (usually because of unoptimised images or embedded fonts), request a large upload under Organisation → Large uploads. If ab serveis approves it, the batch accepts that file, up to 200 MB, for 7 days.

If a file is not uploaded, the portal tells you which one and why (not an EPUB, too large, batch full…). The others are uploaded anyway.

Adding more EPUBs to a batch

On the batch page, under Add EPUBs to this batch.

While the analysis runs

The analysis takes from a few seconds to a few minutes per title, depending on its size. While titles are being processed, the page refreshes itself every few seconds (you can turn this off with the checkbox in the notice), and you can also click Refresh. The same happens on a title’s page while it is being analysed or finalised.

Title statuses

Status What it means What to do
Queued / Analysing AccesPub is working on it. Wait and click Refresh.
In review There are decisions a person must make. Review.
Ready to finalise Nothing is pending. Finalise.
Finalising The final EPUB is being generated. Wait.
Finished The outputs are available. Download.
Error The EPUB could not be processed. See the details on the title page; fix the original and upload it again, or ask for help.

For finished titles, the EPUB column of the batch table shows whether the EPUB declares WCAG 2.1 AA conformance or is delivered without conformance.

Credits

Credits are used only with live data and at a single moment: when a title is finalised for the first time.

  • 1 credit per title if it has up to 150 images.
  • Each additional block of 150 images (or part of one) uses one more credit: 151 to 300 images, 2 credits; 301 to 450, 3; and so on. All images in the book count, including those that already have correct alternative text.

No credits are used for analysing, reviewing, reprocessing, finalising again a title that was already charged, or deleting a title before finalising it. Nothing in test data uses credits.

Notice for titles with many images

When a title will use more than one credit, the portal warns you before the review starts, so you can decide:

  • The batch page shows a notice and, in the Credits column, a Confirm or delete link.
  • When you open it, you see how many images the title has, how many credits it will use and how many you have left.
  • A batch manager can tick the box and keep that EPUB, or delete the title (nothing is used) and upload another EPUB with fewer images.
  • Reviewers see the notice, but cannot review that title until a batch manager confirms it.

Balance

Your balance is shown under Batches (at the top) and, in more detail, under Organisation: credits purchased, used and available, monthly usage and transactions. If there are not enough credits to finalise, nothing is finalised and the portal says how many are needed.

Reviewing a title

AccesPub does not declare WCAG 2.1 AA conformance unless a person has reviewed what requires judgement. To start, click Continue the review on the batch or Review on a title.

The review screen shows one item at a time:

  • the item (the image, the table preview or the sample texts for a language);
  • its context in the book (the text before and after) and the file it is in;
  • the title's progress and the list of titles in the batch with pending items, to move from one to another.

Click Save and continue to save the decision and move to the next pending item, or Leave for later to skip it for now. Each decision is saved immediately in your name, with date and time: you can share the review between several people and continue another day.

Images

For each image, choose:

  • Meaningful image: it conveys information. Write its alternative text.
  • Decorative image: it conveys no information (ornaments, separators, backgrounds). It needs no alternative text.

Tips for alternative text:

  • Describe what the image contributes at that point in the book, not everything you can see. Use the context shown on screen.
  • Keep it short: for a simple image, preferably under 125 characters (500 maximum).
  • Do not start with "Image of…" or "Photo of…": the screen reader already announces it is an image.
  • If the image contains important text, include it.
  • For complex charts or diagrams, summarise the main idea; if the book's text already explains it, a short description is enough.

AI suggestion. With Ask the AI for a suggestion, AccesPub proposes a text written in the book's language. It is never applied automatically: click Copy the suggestion into the field, review and correct it before saving. The decision is yours and is recorded in your name. There is a limit on suggestions per minute; if you reach it, wait a moment. For some items (for example, certain SVGs) the AI cannot suggest anything and you have to write the text.

Quick image validation

For books with many images. From the title, Quick image validation shows a table with all the images: thumbnail, the surrounding text, the type (Informative or Decorative) and the alternative text. Reviewing image by image stays the same and both share the same decisions.

  • AI suggestions. If the batch was created with Prepare the images’ alternative texts with AI, or if you press Prepare N AI suggestions, the AI writes a suggestion for each image. They arrive gradually; meanwhile, an icon shows they are being generated. They are not applied automatically.
  • Hints. AccesPub marks images with a figure caption (“Fig. 3…”) or the cover as probably informative, and suggests rules, spacers and almost single-colour images as decorative. Each hint gives its reason. An alt="" inherited from InDesign is not taken as decorative.
  • Confirm. Review each row and press Confirm. With Edit you change the text before confirming. Each confirmation is signed under your name and can be Changed later.
  • Filters. Pending, Suggested decorative (with a button to confirm them all after looking at the thumbnails), Similar images (chapter headers, for example; you can confirm a page of them by ticking that you have reviewed them), With an AI suggestion, Validated and All. There are 20 images per page.
  • Finish without validating the rest. The pending images become decorative. The warning names those with a proposed text, because they probably carry information. With the confirmation box it counts towards conformance; without it, the EPUB does not declare conformance.

Tables

  • Data table: organises information in rows and columns. You can add a table caption (optional) describing its content and indicate whether the first row contains headers.
  • Layout table: only positions content on the page. It is marked as presentational so screen readers do not announce it as a table.

You can also ask the AI for a caption suggestion.

Quick table validation

For books with several tables. From the title, Quick table validation shows a list with all of them: a preview with the text of the cells, the surrounding text, the type (Data table or Layout table), the caption and the The first row is headers box. The one-by-one review stays the same and both share the same decisions.

  • AI suggestions. If the batch was created with Prepare with AI, or if you press Prepare N AI suggestions, the AI proposes a caption for each table from its content. They are not applied automatically.
  • Confirm. Check each row, correct the caption if needed and press Confirm. Each confirmation is recorded under your name and can be Changed later.
  • Confirm the page. By ticking that you have reviewed them, layout tables and data tables with a caption are confirmed at once; data tables without a caption stay pending.
  • Filters. Pending, With an AI suggestion, Probably layout, Validated and All. There are 10 tables per page; See the full table opens it in the one-by-one review.

Languages

Screen readers pronounce text according to its marked language. There are three kinds of item:

  • Main language of the book. Always listed. If it matches the text, it arrives already confirmed and you can change it; it is pending when the metadata declare several languages, when the declared language does not match the text, or when there is no valid one. Enter the languages separated by commas, main language first (for example: es, en), or leave the OPF as it is.
  • Document language. The language of a specific chapter or file. You see the declared and the detected language, with its confidence level. Keep it or change it to the correct code (es, ca, en-GB…). Some arrive already decided because AccesPub assigned them with high confidence; you can still change them.
  • Inline language. Passages marked with another language within the text. Keep the mark if it is correct, or remove it if the text is in the book's language.

Viewing all items and changing decisions

See all items shows the title's full list, with each decision, who made it and when. From there you can Review a pending item or Change a decision. If you change a decision on a finished title, it goes back to "Ready to finalise" and must be finalised again, at no cost.

Finishing without reviewing the rest

At the bottom of the review screen, Finish without reviewing the rest marks any remaining images, tables and inline languages as decorative, layout or kept (document languages and the book language are not touched).

  • With the confirmation box ticked, you confirm that what remains really is decorative or layout: these are decisions in your name and count towards conformance.
  • Without confirming, the EPUB is delivered the same way, but without declaring conformance.

Use it only when you are sure: an informative image marked as decorative leaves blind readers without that information.

Responsibility for the review

Decisions are signed by whoever makes them. Your organisation is responsible for the identity and competence of its reviewers. AccesPub records, without blocking anything, unusual patterns (many decisions within a few seconds, or every AI suggestion accepted unchanged).

Book metadata and ONIX

Book metadata

On the title page, Book metadata lets you correct the same things as the export screen of the AccesPub dashboard:

  • Book data (Dublin Core): title, author, publisher, publication date (YYYY, YYYY-MM or YYYY-MM-DD), description, rights and identifier.
  • Subjects and keywords: Thema codes (checked against the official list, including qualifiers such as 1DSE), BISAC codes (optional, mainly for North America) and keywords, separated by commas. They go into the EPUB as dc:subject (Thema and BISAC with their code, as EPUB 3 requires) and into the accessibility ONIX.
  • Custom accessibility summary (optional): if left empty, AccesPub generates it from what the EPUB contains.
  • ISBN of the print edition: only if the book has a page list taken from a print edition.

Changes are applied to the EPUB on finalisation. If you empty a field, the EPUB's value comes back. The book language is not changed here, but in the review.

AI suggestion for the description and subjects

If the book is missing its description or subjects, Ask the AI for a suggestion proposes a synopsis, Thema codes (with their confidence level and reason), a BISAC hint and keywords. To do this, an excerpt of the book (about 4,000 characters from the start of the body, without cover or credits) and the title are sent to Google Gemini; it is the paid API, so Google does not use it for training, and AccesPub does not keep the excerpt. It does not use credits.

Nothing is applied on its own: with Copy into “Description”, Add the ticked ones to “Thema codes” and Copy into “Keywords” you move what you want into the fields, check it and press Save the metadata. The BISAC hint is a category in words: if you use it, look up its code in the BISAC list.

Notices

The title page may show notices that do not block anything but are worth resolving: an ambiguous date, a book without a title, a page list without the print edition ISBN, or EPUBCheck errors that AccesPub cannot fix. In that last case you see the list of errors with their code, message and location.

Report and fixes

Report and fixes, on the title page, shows in your browser everything AccesPub has fixed automatically and what is still pending. Before finalisation it is provisional; afterwards it is the same report you can download.

Accessibility ONIX

The Accessibility ONIX section of the title shows which ISBN and publisher the ONIX will be generated with and, once finalised, the accessibility codes it declares. To load it into DILVE or other platforms you need the e-book ISBN-13 and the publisher: if the EPUB does not include them, enter the ISBN right there and the publisher in the metadata or when creating the batch.

Commercial ONIX

Commercial ONIX is the full ONIX 3.1 that distributors, retailers and aggregators ask for: everything in the accessibility ONIX plus the commercial data. Open it from the title’s ONIX section (Commercial data and ONIX) or, for the whole batch, from Batch downloads → Batch commercial ONIX.

  • Title data: subtitle, series, imprint, authors with their role, publishing status and date, city and country, copyright, audience and age, and the markets: one block per territory (countries such as ES or FR BE CH, or WORLD for the whole world) with currency, price, price type, tax, availability, supplier and on-sale date. To sell in the same territory in two currencies, repeat the territory with the other currency.
  • Batch values: what repeats across all titles (imprint, status, markets without prices, supplier…). Set them on the batch page or, from a title, by ticking Also use these data for the whole batch. What is set on the title takes precedence; prices always belong to each title.
  • Checks: to generate it you need the finalised title, the e-book ISBN-13, the publisher and at least one market. It is validated against the official ONIX 3.1 schema. The data can be filled in before finalising.
  • Generate and download: Generate the commercial ONIX enables it for the title (or, from the batch, for all ready titles). Depending on your contract it may use credits, once per title; the page tells you beforehand. Afterwards you can change the data and download it again at no cost: each download carries the current data. Test data uses no credits.

AccesPub shapes and validates the ONIX; the commercial data (prices, dates, territories) are declared by the publisher.

Finalising and downloading

Finalising

  • One title: on its page, Finalise the title. If decisions are still pending, the button is Finalise without declaring conformance.
  • All ready titles in a batch: on the batch page, Finalise the ready ones. The portal shows how many credits will be deducted and how many remain. If there are not enough credits for all of them, none is finalised.

Finalising generates the final EPUB, validates it again with EPUBCheck and determines whether WCAG 2.1 AA conformance can be declared: only if nothing is pending and EPUBCheck finds no errors.

Downloads

Per title (on its page): the accessible EPUB, the accessibility report (HTML) and the accessibility ONIX. You can also download the original EPUB.

Per batch (under Batch downloads, finished titles only):

  • Corrected EPUBs: a .zip with all the final EPUBs.
  • Accessibility reports: a .zip with one HTML report per title.
  • Accessibility ONIX 3.1: a single message with one product per title.
  • Manifest: the status of each title and each output, as CSV (opens in a spreadsheet).

To download only some titles, tick them in the batch table and use Download for the ticked titles.

Each title's files are kept for 30 days after it is finalised. After that they are deleted (decisions and reports are kept): download them and store them in your own systems.

Reprocessing and deleting

Under Manage the title:

  • Reprocess analyses the original EPUB again with the current version of AccesPub. Decisions already made are applied again; if the title was finished, it must be finalised again, at no cost.
  • Delete the title removes its files. Credits already used are not refunded.

Under Manage the batch you can rename the batch or delete it entirely.

A batch in review does not expire. If it has had no activity for 30 days, AccesPub emails a reminder to administrators and batch managers; after 60 days, a final one.

Organisation

The Organisation section is visible to administrators, batch managers and reviewers; only administrators can change things.

Summary

Credits purchased, used and available; storage used; limits; monthly usage (titles finalised and credits used) and the latest credit transactions with their details.

People (administrators)

  • Invite a person: email, name (optional) and role. A link valid for 72 hours is sent. If the email does not arrive, the portal shows the link so you can copy it and send it yourself.
  • External reviewer: choose the External reviewer role and the batch they will review. Their link lasts 30 days and only gives access to that batch.
  • Change a person's role.
  • New link: to resend an expired invitation or let someone set a new password.
  • Deactivate: the person can no longer sign in and their sessions are closed. Their review decisions are kept. The last administrator cannot be deactivated.

API keys

Only needed if you are going to connect AccesPub to your own systems. Each key has a name and a mode (test, which uses no credits, or live). The full key is shown only once: copy it and keep it somewhere safe. Revoking a key disables it immediately. Developer documentation is at api.accespub.app/docs.

Automatic notifications (administration)

For organisations that connect AccesPub to their systems: AccesPub notifies your system (webhooks) when a title needs review, is ready, has been finalised or has failed, when a batch finishes, when ab serveis answers a request, when the AI proposals are done and when credits run low. That way your system does not have to keep asking for the status.

  • Add an address: the address (https://…) your technical team gives you and the notifications you want. When you add it, the signing secret is shown only once: pass it on to your technical team, who need it to check that each notification comes from AccesPub.
  • Test sends a test notification and shows what your system replied. Clicking the address shows the latest deliveries, and you can resend one.
  • New secret changes the signing secret; for 24 hours both the new and the previous one are valid.
  • If an address does not respond for 5 days in a row, it is disabled and the administrators are told by email. When it works again, test it and click Re-enable.
  • In test mode the addresses are different and only receive notifications about test data.

The technical details are in the API guide.

Help requests and large uploads

Here you see all help requests sent to ab serveis, with their answers, and large upload requests with their status.

Customisation (administration)

Administrators can add the organisation’s logo and an introduction text. They appear in a band below the AccesPub bar on every portal screen (the text is expanded on Batches and collapsed elsewhere) and in invitations, and everyone in the organisation sees them, including external reviewers.

  • Logo: PNG, JPEG or WebP, 2 MB at most; ideally landscape with a transparent background. AccesPub reduces it to 480 × 160 pixels at most. SVG is not accepted.
  • Text: plain text, 800 characters at most, no links; separate paragraphs with a blank line. Set its language so screen readers pronounce it correctly.
  • Website (optional): an https address.
  • How the organisation is shown: with a logo, you can choose logo and name or logo only (if the logo already includes the name, so it is not repeated). Screen readers still announce the name.
  • Portal theme: Classic (the original look), Modern or Vintage. It changes the colours and style of the portal for everyone in the organisation; only administrators can change it. Every theme meets WCAG 2.1 level AA.

ab serveis can also set this up when creating the organisation.

Asking ab serveis for help

If a title fails or the result is not what you expected, its page has Ask ab serveis for help:

  • Explain the problem and leave a contact email.
  • If you tick the authorisation, ab serveis can download the original EPUB to diagnose it; otherwise they only see the error log.
  • ab serveis will reply in the portal itself, on the title page (you will get an email notice, without the content): AccesPub may add support for that case, the original EPUB may need fixing, or ab serveis may be able to fix it for a separate quote.

For anything else: info@abserveis.net.

Frequently asked questions

Why does my title show "No conformance"? Because decisions were left unreviewed, the review was finished without confirming the rest, or EPUBCheck finds errors that AccesPub cannot fix. The report explains why.

Can I change a decision after finalising? Yes. The title goes back to "Ready to finalise" and is finalised again at no cost.

I uploaded a corrected version of the same book. Does it use another credit? Yes: a new version of an EPUB is a new title. If you only want to apply AccesPub's improvements to the same file, use Reprocess.

What happens if I delete a title that is in review? It is deleted without using credits. Credits are only used on finalisation.

Why can't I review a title? If it uses more than one credit because of its number of images, a batch manager has to confirm it first. It may also be finalising, or its files may have expired.

Does the AI write the texts for me? It only suggests. No suggestion is applied unless a person reviews it and saves it in their name.

Can I try things out without using credits? Yes, with Data: Test in the header.

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